Privacy Policy

Effective date: 04/01/2026

Cambria Veterinary Clinic, Inc. ("we", "us", "our") operates www.cambriavet.com (the "Site"). This Privacy Policy explains how we collect, use, share, retain, and protect personal information and the rights you have regarding that information.

We collect personal information you provide or that is created in the course of providing services, including:

• Identifiers: name, email address, phone number.
• Billing and payment information necessary to process payments. We do not knowingly collect personal information from children under 16.

How We Collect Information We collect information when you:

• Complete forms on the Site (appointment requests, contact forms).
• Create an account or make purchases.
• Use chat or messaging features.
• Interact with tracking systems on the Site (see Cookies & Tracking).

Purposes for Using Your Information We use personal information to:

• Provide and manage veterinary services, appointments, and patient records.
• Process payments and billing.
• Communicate with you about appointments, services, and health-related matters.
• Send marketing communications where you have opted in.

Sharing and Disclosure We may share personal information with third parties when necessary to provide services, including:

• Payment processors (to process payments).
• Electronic medical record (EMR) or practice management providers.
• Product suppliers (medications, pet food, and other items ordered through us). We do not sell personal information.

International Transfers

We do not transfer personal information outside the United States.

Retention and Deletion

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your personal information by contacting us (see Section 11). We will honor deletion requests as required by law and subject to legal and medical recordkeeping obligations.

Your Rights

Depending on applicable law (including California law), you may have rights to:

• Access and receive a copy of personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Opt out of certain sharing or marketing communications. To exercise these rights, contact us as provided below. We may require authentication and may limit requests to the extent permitted by law.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information (for example, access controls and encryption where appropriate). No security system is impenetrable; we cannot guarantee absolute security.

Cookies & Tracking; Cookie Banner and Consent Language

• Current use: The Site does not use persistent advertising trackers. If we deploy cookies or similar technologies for functionality or analytics, we will obtain consent for non-essential cookies.
• Cookie types (examples):
  • Strictly necessary: required for site functionality (may not require consent).
  • Functional/Analytics: improve site performance and measure usage (consent required).
  • Marketing: used to deliver targeted ads (consent required).
• Cookie banner (site-wide, example text): "Cambria Veterinary Clinic uses cookies to improve your experience. We use strictly necessary cookies required for core site functions. With your consent, we may also use functional/analytics cookies to analyze site usage and improve services. Manage preferences or accept all." Buttons: [Accept All] [Manage Preferences] [Decline Non-Essential]
• Manage preferences: provide a simple controls page allowing users to enable/disable non-essential cookie categories and record consent choices.
• Revoking consent: users can withdraw consent at any time by visiting the cookie preference center or clearing cookies in their browser. Instructions and a link to the cookie settings should be provided on the Site.

Contact

For privacy inquiries or to exercise your rights:Email: cambriavet@gmail.com

Mail: Cambria Veterinary Clinic, Inc., 1500 Main Street, Cambria, CA 93428

Changes to This Policy

We may update this Privacy Policy. We will post the revised policy on the Site with an updated effective date.

Additional Notices for California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request disclosure of categories of personal information collected or disclosed and to request deletion of personal information subject to certain exceptions. To submit a request, contact the email above.